Public Notice: Magnet Recognition Program Site Visit
See the Grand Opening of the new Emergency Department in Easton
Click on either picture to view that video.
More...
What you Need to Know about MRSA:
We are being proactive in the community and in our hospital to prevent the spread of the MRSA bacteria. We are committed to reducing the incident of infections in the community and in our hospital through education, screening of patients, isolation of those infected, increasing hand hygiene practices and increasing awareness, so that our employees, patients and the community have a safe and healthy environment to work and live in.
More info
A Guide for Our Visitors
At Shore Health System, we want visiting to be a positive, healing experience. All patients, visitors, vendors and the general public will be treated courteously. In return, we ask visitors to partner with us to provide a safe, clean, and comfortable environment.
More info
Neurological Services at Shore Health System
Now, for the first time, Eastern Shore residents in need of surgery for brain and spinal cord tumors can find expert medical care close to home. Since the spring of 2006, Curtis Nelson, MD, PhD, has been providing first-class treatment at The Memorial Hospital at Easton. In addition to being a member of the Shore Health System medical staff, Dr. Nelson is also on the faculty of the University of Maryland Medical School. Dr. Nelson’s partnership with the University of Maryland Medical School offers patients in the Mid-Shore region access to the latest developments in the field of neurosurgery.
More...
Cancer Services: WORLD CLASS CARE CLOSE TO HOME
A cancer diagnosis triggers a host of life changing decisions. Shore Regional Cancer Center located in Easton eases the burden for patients and their families by offering the most up to date technology, social services and emotional support from experts skilled in this sensitive area of healthcare.
Cardio-Pulmonary Services:
INNOVATIVE THERAPIES SAVE LIVES
Many people think that state of the art heart care is only available at big city academic institutions. Yet the community hospital is typically the first place individuals must turn when they have a heart attack. From the emergency department where the medical team diagnoses and treats heart attack victims to the cardiac rehabilitation center where trained staff encourage clients to step into a healthier lifestyle, Shore Health System offers therapies and services that save lives and restores quality of life.
HEALTH LIBRARY
In-depth information and research on hundreds of diseases, including symptoms, prevention methods, and treatment options.
Concerns and Complaints
Shore Health System would appreciate the opportunity to work with you to resolve any concerns or complaints you may have about the care and services you receive in our facilities. There are several ways you can contact us to begin that work.
- Inform your care providers of your concern or complaint
- Ask to speak to a manager or supervisor
- Call or write our Patient/Family Advocate
- telephone number 410/822-1000 extension 5828
410/228-5511 extension 5828 TTY 410/820-5704 or 410/228-7685
- Address: 219 S Washington St Easton, MD 21601
- E-mail address rsulliva@shorehealth.org
If you are not satisfied with our response or if you are not comfortable with contacting us directly you may register your concern with the Joint Commission on Accreditation of Healthcare Organizations which accredits our organization or with the Department of Health and Mental Hygiene which licenses healthcare organizations in the State of Maryland. The contact information for these organizations is:
The Joint Commission
- via E-mail at complaint@jointcommission.org
- via Fax at (630) 792 5636
- via mail at Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
For FAX or mail you may send a letter or use a Quality Incident Report Form printed from the JCAHO web site jointcommission.org.
Department of Health and Mental Hygiene
- via telephone toll free 1-877-4MD-DHMH
- via TTY toll free 1-800-735-2258
- via mail at Department of Health and Mental Hygiene
Office of Health Quality
Spring Grove Center
Bland Bryant Bldg.
55 Wade Ave. Catonsville, MD 21228-4663
|